Transparent Policies

Shipping & Returns

We offer reliable, coast-to-coast delivery with transparent CAD pricing and no surprise duty fees. Our simple return process ensures a hassle-free experience.

Our Promise

Coast-to-Coast Delivery

Maple Market ensures your orders arrive promptly and securely, with full visibility every step of the way.

Standard Delivery

Express Options

Full Tracking

No Hidden Fees

Expect your order within 2-5 business days across most Canadian provinces. Fast dispatch from our domestic hubs.

Need it sooner? Select our expedited shipping at checkout for quicker delivery times in eligible areas.

Every order includes a tracking number, allowing you to monitor its journey from our door to yours.

Enjoy transparent CAD pricing. We guarantee no surprise customs duties or import fees on any Canadian order.

Shop with Confidence

Simple Returns Process

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Initiate Online

Package & Ship

Prompt Refund

Log into your account to start a return request within 30 days of purchase. It's quick and easy.

Securely pack your item with the provided label and drop it off at any Canadian Post location.

Once received and inspected, your refund will be processed within 5-7 business days to your original payment method.

Still Have Questions?

Our dedicated support team is ready to assist with any specific inquiries about your order or our policies.